These Terms of Service (“Terms”) govern access to and use of Spectosoft (the “Service”) provided by Klizo Solutions Pvt. Ltd.. By accessing or using the Service, you agree to be bound by these Terms.
Customer is solely responsible for:
Customer and Authorized Users must not:
Spectosoft includes a desktop agent for company-managed devices, a web dashboard, and optional features such as activity timelines, screenshots, session recordings, productivity profiles and rules, behavior policies, Threat Replay, reports, organization and role management, data retention controls, and AI-assisted analytics on eligible plans.
Feature availability depends on the subscription plan selected by the Customer. We may update features from time to time; material changes will be communicated through the Service or website where practicable.
Customer represents and warrants that it:
Important NoticeWe are not responsible for Customer's failure to comply with applicable legal requirements.
We may offer free trials, demonstrations, or evaluation access at our discretion. Trial terms (duration, seat limits, enabled features) are described at signup or in order documentation.
Information submitted through demo or contact forms on our website is used to respond to inquiries and improve our services, as described in our Privacy Policy.
Customers may increase or decrease seat counts as per plan rules. Changes may result in prorated charges or immediate billing adjustments, depending on billing configuration.
We retain all rights, title, and interest in the Service, including all software, documentation, and related materials.
Customer retains full ownership of all Customer Data submitted to or processed through the Service.
Customer grants us a limited, non-exclusive license to:
Both parties agree to:
We implement reasonable technical and organizational security measures to protect the Service.
Customer is responsible for securing devices and endpoints, maintaining admin access hygiene, and preventing unauthorized access to accounts.
Customer may stop using the Service at any time.
We may suspend or terminate access for breach of these Terms, non-payment, or security risks or misuse.
Upon termination, Customer Data will be handled per the Privacy Policy, applicable agreements, and law. Customers should export data they need before cancellation. Monitoring data may be deleted or retained for a limited period as required for backups, disputes, or legal obligations.
The Service is provided "as is" and "as available."
We do not guarantee uninterrupted or error-free operation, or accuracy of analytics or monitoring outputs.
To the maximum extent permitted by law, our total liability is limited to fees paid by Customer in the last 3 months.
We are not liable for indirect, incidental, or consequential damages, including loss of data, revenue, or business opportunities.
Customer agrees to indemnify and hold us harmless against claims arising from:
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Kolkata, West Bengal.
